UMXWorldwide

The Underground Music Group entity responsible for the processing of your personal data will depend on how you interact with Underground Music Group’s Platform and where you are located in the world. The relevant Underground Music Group entity are referred to as “Underground Music Group”, “our”, “we” or “us” in this privacy policy.

We ask you for certain personal data to provide you with the products or services you request. For example, when you make purchases, contact our consumer services, request to receive communications, create an account, participate in our events or contests, or use our Platform. Additionally, when you request specific services in store, we may ask you to login to provide services that are then associated with your account (e.g. size, fit, preferences).

This personal data includes your:

• Contact details including name, email, telephone number and shipping and billing address;

• Login and account information, including screen name, password and unique user ID;

• Personal details including gender, hometown, date of birth and purchase history;

• Payment or credit card information;

• Images, photos and videos;

• Data on physical characteristics, including weight, height, and body measurements;

• Personal preferences including your wish list as well as marketing and cookie preferences.

We collect additional personal data from you to enable specific features within our Platform.  

When interacting with our Platform, certain data is automatically collected from your device or web browser.

This data includes:

Device IDs, call state, network access, storage information and battery information.

Cookies, IP addresses, referrer headers, data identifying your web browser and version, web beacons, tags and interactions with our Platform.

This Site is not directed toward children (as defined by local law) nor does Underground Music Group knowingly collect information from children (as defined by local law) without parental consent except where in compliance with applicable laws.

If you are a parent of a child under the Age Limit and become aware that your child has provided personal data to Underground Music Group, please contact us. We comply with local laws and do not allow children to register on our Platform whilst they are under the legal age limit of the country in which they reside.

If we learn that we've collected the personal data of a child under the applicable Age Limit, we'll take reasonable steps to delete the personal data. This may require us to delete the Underground Music Group account for that child.

You should be cautious about playing or recommending any content to individuals under 18 years old which could be inappropriate for them.

We do not knowingly collect personal data from children under the applicable Age Limit. If you're under the Age Limit, please do not use the Underground Music Group Platform, and do not provide any personal data to us.

When you use the Site or contact us by e-mail, social media, SMS, telephone, or other methods, we may collect and process the following data about you:

Information you give us, including:

i. Forms filled out by you on the Site;

ii. Content of correspondence with us by phone, e-mail or otherwise;

iii. Site registration;

iv. Subscriptions or orders placed on the Site;

v. Participation in discussion boards or other social media functions on the Site;

vi. Entering a competition, promotion or survey;

vii. If applicable, resume, work history, CV, resume or other job application information;

viii. Reporting a problem or requesting support for the Site.

The information you give us may include your name, address, e-mail address and phone number, date of birth, payment information, personal description, photographs or images or comments.

Information we collect about you:

Regarding each of your visits to our Site we may automatically collect the following information:

i. Technical information, including IP address, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

ii. Information about your visit, including the full URL clickstream to, through and from our Site (including date and time);

iii. Pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

We may also collect information our about your devices (including phones, computers, or other devices) where you access and visit our Sites. Such information may include unique device identifiers and mobile network information (including phone number), IP address, language and time zone, operating system, hardware version, device locations (including specific geographic locations, such as through GPS, Bluetooth, or Wi-Fi signals).

We also work with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, social networks such as Facebook and Twitter, search information providers, credit reference agencies, third parties who enable sign on functionality and social network integration) and may receive information about you from them. 

If you choose to use features on this Site or other Underground Music Group websites that connect to your online profiles, accounts or services (including social media accounts) (“Connected Accounts”), we may collect any information that you permit through your settings on those Connected Accounts. For example, if you log in to our site using your Facebook account and choose to allow Facebook to share your profile with us, we may collect that information. Information we receive from Connected Accounts includes email address, first and last name, location (hometown and country), gender, date of birth, likes, posts or other social activity. Please review your Connected Account privacy settings to control what information is provided to us through this option.

If you are applying for a job at Underground Music Group, we may use information you provide to communicate with third parties regarding your application to the extent permissible by law, including to verify your credentials, work history, references, conduct background checks, or other job application-related purposes.

We may use information held about you in the following ways:

• To help us respond to your queries;

• To provide you with information on the relevant Underground Music Group artist;

• To provide you, or permit selected third parties to provide you, with information about other goods and services we offer that are similar to those that you have already purchased or enquired about or that we feel may interest you;

• To make suggestions and recommendations to you and other users of our Site about goods or services that may interest you or them;

• To provide or permit third parties to provide targeted advertising via websites you visit about goods or services that you may find interesting (see more on this in our Cookie Notice);

• To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

• To track the progress and number of entries in competitions and promotions;

• To allow you to interact with our Site, for example by posting comments or to share information from our Site on third party social media platforms;

• To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

• To manage your access to the services or notify you about changes to the services;

• To comply with legal and regulatory requirements;

• To administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

• To improve our Site to ensure that content is presented in the most effective manner for you and for your computer;

• As part of our efforts to keep our Site safe and secure;

• If you have applied for a job at Underground Music Group, to review, verify, and evaluate your job application information.

We may combine information we receive from other sources with information you give to us and information we collect about you (including information in relation to your devices). We may use this combined information for the purposes set out above. Where we have partnered with YouTube or Google to provide access to or embed content from their respective sites, your information may be subject to additional terms. See the Google Privacy Policy for more.

For clarity, if you are a Underground Music Group artist, and the Site pertains to royalty payments and your commercial relationship with Underground Music Group, then Underground Music Group shall only use your information collected from such Site to facilitate royalty payments and Underground Music Group’s management of its commercial relationship with you and as otherwise as agreed in your artist agreement with Underground Music Group.  

We may share your personal data with any Underground Music Group company and with selected third parties including:

• Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you in order to provide you with a product or service;

• Business partners, suppliers and sub-contractors to provide you with information about promotions and offers;

• Relevant Underground Music Group artists and/or their representatives;

• Advertisers, advertising networks and social networks that require the data to select and serve relevant adverts to you and others. We may also use aggregate and other information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience;

• Analytics and search engine providers that assist us in the improvement and optimisation of our Site;

• Third parties when you consent to or request such sharing.

We may disclose your personal data to third parties:

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;

• If the Underground Music Group company that controls this Site or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;

• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Service and other agreements; or to protect the rights, property, or safety of Underground Music Group, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction;

• To any other third party where lawful.

When using our Platform, we also provide in-time notice or obtain consent for certain practices. For example, we will obtain consent to use your location or send push notifications.  We may obtain this consent through the Platform or using the standard permissions available on your device.

In many cases, your web browser or mobile device platform will provide additional tools to allow you to control when your device collects or shares categories of personal data.  For example, your mobile device or web browser may offer tools to allow you to manage cookie usage or location sharing.  We encourage you to familiarize yourself with and use the tools available on your devices.

We use your personal data in the following ways:

• To Provide the Features of the Platform and Services You Request; When you use our Platform, we will use your personal data to provide the requested product or service.  For example, if you make a purchase on undergroundmusicgroup.com or participate in an event or promotion, we will use the contact information you give us to communicate with you about the purchase, event or promotion. If you contact our consumer services, we will use information about you, such as delivery or payment information, or the product you have purchased to help you resolve a problem or question.

If you use our Platform, we will collect this personal data and store it so that it can be reviewed. This may include your activity or data collected by your device during your activity such as location data.  We may use this activity data to calculate further information about your activity.

In many cases, to use particular features within our Platform you may need to provide Underground Music Group with additional data or additional consent to use particular data in a certain way.  For example, to use the heart rate tracking features of our Platform, you may need to connect to a heart rate monitoring device. Similarly, to share content on social media, you may be required to provide your social media account credentials to sign in.

• To Communicate Information about our Products, Services, Events and for Other Promotional Purposes; When you consent, we will send you marketing communications and news concerning Underground Music Group’s products, services, events and other promotions that may be of interest to you.  You can opt-out at any time after you have given your consent.

Direct Marketing;

If you are an existing customer of Underground Music Group (for example, if you have placed an order with us), we may use the contact details you provided to send you marketing communications about similar Underground Music Group products or services where permitted by applicable law (unless you have opted-out). In other cases, we ask for your consent to send you marketing information.

Personalization;

We may use the information that you provide to us as well as information from other Underground Music Group products or services, such as your use of Underground Music Group’s Platform, your visits to or purchases made in Underground Music Group stores, your participation in Underground Music Group events and contests for the following reasons:

• To personalize communications on products and services that may be interesting for you.  In doing so, we may combine the information you provide to us with information that we create about your online activity, including internal insights and analysis.

• To Operate, Improve and Maintain our Business, Products and Services; We use the personal data you provide to us to operate our business.  For example, when you make a purchase, we use that information for accounting, audits and other internal functions.  We may use personal data about how you use our products and services to enhance your user experience and to help us diagnose technical and service problems and administer our Platform.

• To Protect Our or Others' Rights, Property or Safety; We may also use personal data about how you use our Platform to prevent, detect or investigate fraud, abuse, illegal use, violations of our Terms of Use, and to comply with court orders, governmental requests or applicable law.

• For General Research and Analysis Purposes; We use data about how our visitors use our Platform and services to understand customer behaviour or preferences.  For example, we may use information about how visitors to undergroundmusicgroup.com search for and find products to better understand the best ways to organize and present product offerings in our storefront.  

• Other Purposes We may also use your personal data in other ways and will provide specific notice at the time of collection and obtain your consent where necessary.

To process your personal data, we rely on certain legal grounds, depending on how you interact with our Platform.

When you purchase Underground Music Group products from our Platform, we need your personal data to fulfil our contract with you. For example, we need your payment and contact details to deliver your order.

When you use our Apps, we rely on your consent for processing and for certain limited purposes to fulfil our contract with you (for example, for in-App purchases). 

We also rely on other legal grounds, such as our legitimate interests as a business to process information about the effectiveness of our marketing campaigns, our products, services, events and other promotional initiatives; to operate, improve and maintain our business, products and services; to protect our or others' rights, property or safety; and for general research and analysis purposes. When processing personal data for our legitimate interests, we take appropriate measures to ensure that the interests we pursue are balanced with your interests, rights and freedoms, which we are happy to explain upon request.

We also process your personal data to comply with a legal obligation, or to protect your vital interests.

Underground Music Group’s Sharing

Underground Music Group shares your personal data with:

Underground Music Group entities for the purposes and under the conditions outlined above. 

Service providers processing personal data on Underground Music Group’s behalf, for example to process credit cards and payments, shipping and deliveries, host, manage and service our data, distribute emails, research and analysis, manage brand and product promotions as well as administering certain services and features.  When using service providers we enter into agreements that require them to implement appropriate technical and organizational measures to protect your personal data. 

Other third parties to the extent necessary to: (i) comply with a government request, a court order or applicable law; (ii) prevent illegal uses of our Platform or violations of our Platform’s Terms of Use and our policies; (iii) defend ourselves against third party claims; and (iv) assist in fraud prevention or investigation (e.g., counterfeiting). 

Third-party targeted advertising providers that provide personalization ad tailored advertising services to us. We use such services to match aggregated information that we hold with personal data in their database to create custom audiences and tailor advertising to your interests on the Internet, including social media, as permitted by applicable law. You may opt-out of personalized advertising and custom audiences by using the relevant settings in our Platform.

To any other third party where you have provided your consent.

We may also transfer personal data we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, spin-off, dissolution or liquidation).

Your Sharing

When you use certain social features on our Platform, you can create a public profile that may include information such as your screen name, profile picture and hometown.  You can also share content with your friends or the public, including information about your Underground Music Group activity.  We encourage you to use the tools we provide for managing Underground Music Group’s social sharing to control what information you make available through Underground Music Group’s social features.

Encryption & Security;

We use a variety of technical and organizational security measures, including encryption and authentication tools, to maintain the safety of your personal data.

International Transfers of your Personal Data;

The personal data we collect (or process) in the context of our Platform will be stored in the United Kingdom and other countries. Some of the data recipients with whom Underground Music Group shares your personal data may be located in countries other than the country in which your personal data originally was collected. The laws in those countries may not provide the same level of data protection compared to the country in which you initially provided your data. Nevertheless, when we transfer your personal data to recipients in other countries, including the United Kingdom, we will protect that personal data as described in this privacy policy and in compliance with applicable law.

We take measures to comply with applicable legal requirements for the transfer of personal data to recipients in countries outside of the EEA, United Kingdom or Switzerland that do not provide an adequate level of data protection. We use a variety of measures to ensure that your personal data transferred to these countries receives adequate protection in accordance with data protection rules; this includes signing the EU Standard Contractual Clauses or verifying the recipient has adopted Binding Corporate Rules. Where personal data is transferred within Underground Music Group, we use an intragroup data transfer agreement.

Retention of your Personal Data.

Your personal information will be retained for as long as is necessary to carry out the purposes set out in this privacy policy (unless a longer retention period is required by applicable law). In general, this means that we will keep your personal data for as long as you keep your Underground Music Group account. For personal data related to product purchases, we retain this longer to comply with legal obligations (such as tax and sales laws and for warranty purposes). Click here to learn more.

Relating to Your Personal Data. You have the right to request: (i) access to your personal data; (ii) an electronic copy of your personal data (portability) and to have this information transmitted to another company; (iii) correction of your personal data if it is incomplete or inaccurate; or (iv) deletion or restriction of your personal data in certain circumstances provided by applicable law. These rights are not absolute. Where we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time. If you would like to request a copy of your personal data or exercise any of your other rights, please use our Privacy Webform.

California residents have certain rights regarding the collection, use, disclosure, and sale of their personal data. As defined in the California Consumer Privacy Act, we engage in industry-standard advertising business practices that may be considered a sale. We do not knowingly sell personal data related to children under 16 years of age.

Underground Music Group has sold personal data in the last 12 months in the following ways:

• By allowing advertising networks we partner with to place cookies or other tracking technologies through our sites;

• By sharing hashed or pseudonymous identifiers with advertising networks to create audiences for use in online advertising.

California residents have the right to request:

• Disclosure of personal data we collect, use, disclose, and sell about you;

• Deletion of your personal data that we maintain;

• To opt out of the sale of your personal data.

How to Opt-Out and Other Privacy Choices

There are two categories of personal information Underground Music Group may have about you which are not connected:

i. Name, email or physical address, purchase history, or other information that identifies you (“Profile Information”). To opt out of the sale of your Profile Information, designate an authorized representative, make a general privacy request, or for more information email us at admin@undergroundmusicgroup.com

ii. Interactions with Underground Music Group websites, stores, or apps that use identifiers that cannot directly identify you (“Cookie Data”). To opt out of the sale of Cookie Data use the cookie consent tools available on our sites. Look for a banner, link, and/or button with the text “Cookie Choices.”

Underground Music Group may verify requests regarding Profile Information by confirming that you control the email address associated with your personal information. If necessary, and taking into account available technology, security and privacy concerns, and the burden on our business, we reserve the right to take additional steps or require additional information to verify your request.

You have the right not to receive discriminatory treatment for exercising your privacy rights.

Other California Privacy Rights

iii. You may opt out of having your personally identifiable information shared with third parties for those third parties’ direct marketing purposes by emailing us at admin@undergroundmusicgroup.com

Do-Not-Track Signals and Similar Mechanisms. Some web browsers may transmit “do-not-track” signals to the websites and other online services with which a user communicates. There is no industry standard that governs what, if anything, websites should do when they receive these signals. Underground Music Group currently does not take action in response to these signals.

If you have a Underground Music Group account, you can opt-out of receiving Underground Music Group’s marketing communications by modifying your preferences in the "view or change my profile" section of our Sites. You can also opt-out by modifying your email or SMS subscriptions by clicking on the unsubscribe link or following the opt-out instructions included in the message. You can also contact us using the contact details in the “Question and Feedback” section below.

Our Site uses cookies and other tracking technologies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and allows us to improve our Site. For detailed information on the cookies and other technologies we use and the purposes for which we use them see our Cookies Policy

Underground Music Group collects information, which may include personal data, from your browser when you use our Platform. We use a variety of methods, such as cookies and pixel tags to collect this information, which may include your (i) IP address; (ii) unique cookie identifier, cookie information and information on whether your device has software to access certain features; (iii) unique device identifier and device type; (iv) domain, browser type and language, (v) operating system and system settings; (vi) country and time zone; (vii) previously visited websites; (viii) information about your interaction with our Platform such as click behaviour, purchases and indicated preferences; and (ix) access times and referring URLs.

Third parties may also collect information via our Platform through cookies, third party plug-ins and widgets. These third parties collect data directly from your web browser and the processing of this data is subject to their own privacy policies. More information on the identity of these third parties and their privacy policies is provided here.

We use cookies and pixel tags to track our customers’ usage of the Platform and to understand our customers’ preferences (such as country and language choices). This enables us to provide services to our customers and improve their online experience. We also use cookies and pixel tags to obtain aggregate data about Platform traffic and interaction, to identify trends and obtain statistics so that we can improve our Platform. There are generally three categories of cookies used on our Platform:

Functional: These cookies are required for basic site functionality and are therefore always enabled. These include cookies that allow you to be remembered as you explore our Platform within a single session or, if you request, from session to session. They help make the shopping bag and checkout process possible as well as assist in security issues and conforming to regulations.

Performance: These cookies allow us to improve our Platform’s functionality by tracking usage. In some cases, these cookies improve the speed with which we can process your request and allow us to remember site preferences you have selected. Refusing these cookies may result in poorly tailored recommendations and slow site performance.

Social media and Advertising: Social media cookies offer the possibility to connect you to your social networks and share content from our Platform through social media. Advertising cookies (of third parties) collect information to help better tailor advertising to your interests, both within and beyond our Platform. In some cases, these cookies involve the processing of your personal data. Refusing these cookies may result in seeing advertising that is not as relevant to you or you not being able to link effectively with Facebook, Twitter, or other social networks and/or not allowing you to share content on social media.

You can always change your preference by visiting the "Cookie Settings" at the bottom of each page of our websites.

For a comprehensive and up-to-date summary of every third-party accessing your web browser (through Underground Music Group’s Platform or otherwise), we recommend installing a web browser plugin built for this purpose.  You can also choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings on each browser and device that you use. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you may not have access to many features that make our Platform more efficient and some of our services will not function properly. There are also general resources for opting out of interest-based advertising available on the website of the Digital Advertising Alliance.

Similarly, you can adjust your advertising preferences on your mobile device at the device level.  For example, to adjust your advertising preferences in iOS, visit Settings > Privacy > Advertising > Limit Ad Tracking. To adjust your advertising preferences in Android, visit Settings > Google > Ads > Opt out of interest-based ads.

Using Underground Music Group’s Platform with Our Platform allows you to interact with a wide variety of other digital products and services.  For example, our Platform can integrate with third-party devices for activity tracking, social networks, music streaming services and other digital services. 

If you choose to connect your Underground Music Group account with a third-party device or account, your privacy rights on third-party platforms will be governed by their respective policies.  For example, if you choose to share your Underground Music Group activity on third-party social media platforms, the policies of those platforms govern the data that resides there. 

Our Platform may provide links to other (third-party) websites and apps for your convenience or information. Linked sites and apps have their own privacy notices or policies, which we strongly encourage you to review. To the extent any linked websites or apps are not owned or controlled by us, we are not responsible for their content, any use of the websites or apps, or the privacy practices of the websites or apps.

Applicable law and our practices change over time. If we decide to update our privacy policy, we will post the changes on our Platform. If we materially change the way in which we process your personal data, we will provide you with prior notice, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to read our privacy policy and keep yourself informed of our practices.

We welcome questions, comments, and concerns about our privacy policy and privacy practices.

If you wish to provide feedback or if you have questions or concerns or wish to exercise your rights related to your personal data, please use our Privacy Webform. 

Our Data Protection Officer's contact details are: admin@undergroundmusicgroup.com